One night to the call center

 Thanking Activity: 

Globalization, 

Popular literature.

  Chetan Bhagat : 

Chetan Bhagat is an Indian author and columnist. He was included in Time magazine's list of World's 100 Most Influential People in 2010. Bhagat graduated in mechanical engineering at IIT Delhi and completed a master's of business administration degree at IIM Ahmedabad.

works

Five Point Someone, 2 States: The Story of My Marriage, The 3 Mistakes of My Life, Half Girlfriend.

Movies: 

3 Idiots, 2 States, Kai Po Che!, Half Girlfriend, Hello, Kick, Nanban.

The book ON@TCC reflects the time. It is more youth centric-a campus fiction. The characters are like peole around us. They are not from high class or unreal, but rather they are portrayed as familier and common people and also depicted about their problems of daya to day life. 

It Is self help book as Bhagat has put some questioned in the prologue and also some rules in the mouth of God. They are relevant to solving personal problem specially when people are forgetting to listen their inner voice in the time of capitalization.

Bhagat is keen observer of trends and find it is easy to present it as book and fictional form As he is reader centric , he presents such small matters that any common people can easily connect with it. The atmosphere he creates it quite similer to the atmosphere of call centers. It is the microcosm of the corporate culture developing in India. Not in Call centers but also in othe corporate sectors such exploitation and bossism is common practice.

His book can be considered as mannipean satire. In the Harold Pinter’s play ‘The Birthday Party’, presenting the issues and problems in a humorous way with some sarcastic remarks. Same way issues are presented here. The underneath bitterness towards the sycophancy, bossism and American racial mindsets. 

Globalization

In simple terms, globalization is the process by which people and goods move easily across borders. Principally, it's an economic concept – the integration of markets, trade and investments with few barriers to slow the flow of products and services between nations.

The title of the novel it self tells about the effect of globalization in call center. In this novel writer wants to give message  to the Indians  that who working in call center they just get good salary but it not give it a opportunity to do something else or for their skills  and creativity   Americanized form of English in the Call Centers.

       In this novel we Workers forced to change their names to Western one e.g. like...

                 Shyam Mehra – Sam Mercy

                  Varun Malhotra  - victor 

                  Radhika Jha – Regima Jone

                  Esha singh – Elina .

Vroom cannot stand two things: the Racists and the Americans. Vroom thinks Americans get to act superior to us “not because they are better people. But because their country is rich and ours is poor. That is the only damn reason. Because the losers who have run our country for the last fifty year couldn’t do better than make India one of the poorest countries on the earth”

 The call center industry is one of the most rapidly growing areas of work globally. Drawing upon a multidisciplinary and collaborative approach to studyingcall centers, the book and report reviewed here provide sociological insights on theprocess of globalization and the transformation of work and labor relations. Issuesaddressed include resource strategies, managers and management, jobs and job skills,women’s careers in call centers, worker control and autonomy.

It is true that globalization makes the world is becoming ‘flat’, and the developing countries are getting richer. The world is getting Flat id the Friedman Phenomenon, which suggest the increasing connectivity of the world and also the progress of the world is there. The opportunities of jobs and self-development are there. But for that one has to ruin the soul is not at all the enough cost to be paid!!! This point is directly pointed out by Bhagat.

Bhaget used ancient technique of prologue and epilogue as the part of fiction. There is first person narrative but after some chapter the writer changes his voice and speaks as Shyam Dues ex machine is the technique which scopes the alternate narrative. God’s call suggest something magical and amazing event. It brings hope. It is very Indian archetype which accept and expect the Godly presence in very critical situation.

 Popular literature...

The thing is popular don't mean to its good or important. 

Popular means inforiety.

Popular literature commonly lacks a sustained plot, worked out with close regard to cause and effect.Still more characteristically it lacks the study of character and the intellectual analysis of such varied problems as occupy the fiction of the present age.

The popular romances lay their stress chiefly on incident and adventure or simple intrigue, and set forth only the more familiar and accepted moral teachings.......

Popular literature  represent some of thing.... .., on the whole, an instinctive or traditional, rather than a highly reflective, philosophy of li For all these reasons they have come to be regarded chiefly as the literature of children; a natural result, perhaps, of the fact that they originated largely in the childhood of civilization or among the simple peoples in more advanced ages. 

It is anti-American Novel. I will answer that improve the Indianness in You.